In health and social care, clear communication is essential. It ensures that patients, carers, and health professionals understand each other. Good readability leads to better outcomes.
Here’s how you can improve readability in health and social care.
Use Plain English
Avoid complex language. Use everyday words instead. This makes information easier to understand. For example, instead of “commence,” say “start.”
Example:
- Complex: “Please commence your physio exercises.”
- Simple: “Please start your physio exercises.”
Keep Sentences Short
Long sentences are harder to read. Aim to keep sentences under 20 words. Short sentences help to convey information clearly.
Example:
- Long: “Patients are required to follow the guidelines provided in the handbook to ensure compliance with the prescribed treatment regimen.”
- Short: “Patients should follow the handbook guidelines. This ensures proper treatment.”
Break Up Text with Headings
Use headings to organise your content. They make information easier to find.
Example:
- Without Headings: Information is jumbled and hard to follow.
- With Headings: “Symptoms”, “Treatment”, “Side Effects.” Easy to navigate sections.
Use Bullet Points
Bullet points break down complex information. They make lists easier to read.
Example:
- Benefits of Exercise:
- Improves mood
- Boosts energy
- Enhances sleep quality
- Reduces risk of chronic disease
Choose a Readable Font
Use a simple, clear font. Avoid fancy or decorative fonts. Arial, Verdana, and Helvetica are good choices. Also, ensure the font size is large enough to read, typically 12-14pt.
Write Directly to Your Reader
Address your reader as “you.” This approach is more engaging.
Example:
- Indirect: “Caregivers should monitor patients for signs of discomfort.”
- Direct: “You should monitor the person you care for signs of discomfort.”
Explain Medical Jargon
Medical terms can be confusing. When you use jargon, explain it.
Example:
- Term: Hypertension
- Explanation: “Hypertension (high blood pressure) can be managed with lifestyle changes and medication.”
Use Active Voice
Active voice makes sentences clearer. Passive voice can be confusing.
Example:
- Passive: “The medication should be taken by the patient every morning.”
- Active: “The patient should take the medication every morning.”
Use Numbers and Statistics Wisely
Numbers can clarify information. But don’t overwhelm with too many. Use statistics that are relevant.
Example:
- Use: “50% of people with arthritis experience joint pain.”
- Avoid: Overloading with many percentages and figures can be confusing.
Include Pictures and Diagrams
Visual aids help explain complex concepts. Use diagrams, charts, and pictures to support your text.
Example:
- Diagram of a healthy vs. unhealthy heart can explain heart disease.
Test the Readability
Use readability tools to check your text. Online tools measure readability levels. Aim for a reading age of around 9-11 years.
Offer Translations
Not everyone reads English well. Provide translations for non-English speakers.
Get Feedback
Ask readers for feedback on your content. This can be patients, carers, or other professionals. Use their input to improve clarity.
Use Clear Instructions
Give step-by-step instructions. Numbered lists can help.
Example:
How to Use an Inhaler:
- Shake the inhaler.
- Breathe out fully.
- Place the inhaler in your mouth.
- Breathe in while pressing the inhaler.
- Hold your breath for 10 seconds.
- Breathe out slowly.
Highlight Important Information
Use bold or italics to emphasise key points. Do not overuse this technique. It should highlight crucial information.
Example:
- Important: “Always take your medication with food.”
Conclusion
Improving readability in health and social care ensures better understanding. This leads to better health outcomes. Use plain English, short sentences, and clear instructions. Test your text for readability. Get feedback and adjust accordingly. With these steps, you can make health information accessible to everyone.