Coaching and Mentoring for Managers Training Course

Effective coaching and mentoring are essential skills for managers in health and social care. They empower staff, build confidence, and create opportunities for professional growth, ultimately improving the quality of care and support provided.

This free coaching and mentoring course introduces managers to the principles and practices of coaching and mentoring. You’ll learn how to develop core skills, apply proven models, manage challenges, and foster a culture where learning and development are embedded in everyday practice.

Why Take This eLearning Course?

Strong leadership is about more than directing—it’s about supporting others to grow and succeed. Coaching and mentoring enable managers to inspire, guide, and develop their teams in a structured and supportive way.

Here’s why this course is for you:

• Clarity and confidence: Learn the differences between coaching, mentoring, directing, supporting, and delegating.
• Build practical skills: Develop active listening, questioning, and feedback techniques.
• Apply proven models: Use frameworks such as GROW and STAR to structure effective coaching conversations.
• Handle challenges: Learn how to overcome resistance, manage conflict, and support underperforming staff.
• Stay professional: Understand the ethical principles, boundaries, and confidentiality required in coaching and mentoring.
• Create a learning culture: Discover how to embed coaching and mentoring within your team or organisation.
• Personal growth: Assess your own skills, set development goals, and create a reflective action plan.
• Measure impact: Learn how to evaluate coaching success using SMART objectives, surveys, and feedback.

Learning Outcomes

By the end of this course, you will be able to:

• Define coaching and mentoring and explain their purpose in social care.
• Apply core coaching and mentoring skills to support staff effectively.
• Use coaching and mentoring models such as GROW and STAR in practice.
• Manage challenging situations with confidence and professionalism.
• Understand and apply ethical principles, confidentiality, and boundaries.
• Promote a coaching and mentoring culture within your organisation.
• Reflect on your own practice and create a personal development plan.
• Measure the success of coaching and mentoring initiatives.

Target Audience

This course is designed for:

• Managers and team leaders in health and social care.
• Senior carers and supervisors seeking to develop leadership skills.
• Professionals responsible for staff training, development, or supervision.
• Organisations aiming to build a coaching and mentoring culture.

No previous experience with coaching or mentoring is required—the course is suitable for beginners and provides value for those with experience who want to refine their skills.

FAQ

What does the course cover?
It covers the principles of coaching and mentoring, essential skills, models, managing challenges, ethical considerations, personal development, and measuring success.

Can I apply what I learn straight away?
Yes. The course provides practical tools, models, and techniques that you can apply immediately in your management role.

How long will it take?
This self-paced course typically takes 1 hour to complete.

Will I receive a certificate?
Yes. You’ll receive a certificate upon completion to evidence your professional development.

Is this course relevant to UK practice?
Yes. The course is tailored to health and social care management in the UK, with examples and case studies relevant to the sector.

Is this course CPD accredited?
Not yet, but CPD accreditation is planned.