Emotional Intelligence Training Course

Emotional Intelligence (EI) is an essential skill in today’s health and social care settings. It shapes the way we understand ourselves, connect with others, and provide compassionate, person-centred care. This free emotional intelligence course introduces you to the key principles of EI and shows you how to apply them effectively in your role.

Emotional Intelligence is more than just recognising emotions—it’s about managing them, building strong relationships, and fostering a positive workplace culture. By taking this course, you’ll gain practical tools to enhance your professional practice and improve outcomes for the people you support.

Why Take This eLearning Course?

In care environments, emotions run high—for both professionals and those receiving support. Whether you are dealing with stressful situations, supporting people in crisis, or working within a team, EI provides the foundation for resilience and effective communication.

Here’s why this course is right for you:

• Enhance patient care: Learn how empathy and self-awareness improve communication, trust, and support for individuals.
• Build stronger workplace relationships: Apply EI to strengthen teamwork, resolve conflicts, and motivate colleagues.
• Develop personal resilience: Use strategies such as self-regulation and motivation to manage stress and maintain professional behaviour.
• Practical application: We go beyond theory, giving you real-life examples of how EI can improve outcomes in health and social care settings.
• Aligned to UK practice: The course is designed with UK health and social care frameworks in mind, making it directly relevant to your role.

Learning Outcomes

By the end of this course, you’ll be able to:

• Define Emotional Intelligence and understand its importance in care practice.
• Identify and apply the five key components of EI: self-awareness, self-regulation, motivation, empathy, and social skills.
• Recognise emotional triggers and manage stress effectively.
• Strengthen professional relationships through empathy and communication skills.
• Apply EI strategies to enhance patient care and teamwork.
• Understand the value of ongoing development in Emotional Intelligence.

Target Audience

This course is designed for anyone working in, or preparing to work in, the health and social care sector, including:

• Carers and support workers.
• Social care professionals seeking to improve communication and resilience.
• Team leaders and managers responsible for supporting staff wellbeing.
• Learners developing skills for future roles in care.

No prior knowledge of Emotional Intelligence is required—we’ll guide you through from the basics to practical application.

FAQ

What does the course cover?
You’ll learn the foundations of Emotional Intelligence, explore each of its five components, and apply them to real-life health and social care contexts.

Can I apply what I learn immediately?
Yes. The course is practical and includes strategies you can use straight away in your role.

How long will it take?
This self-paced course typically takes 1 hour, depending on your schedule.

Will I receive a certificate?
Yes. On completion, you’ll receive a certificate to demonstrate your learning.

Is this course relevant to UK social care work?
Absolutely. The content is mapped to UK frameworks and best practice in health and social care.

Do I need prior experience?
No previous experience with EI is required. The course is suitable for beginners and useful for experienced professionals.

Is this course CPD accredited?
Our courses are not currently CPD accredited but accreditation is planned.

Emotional Intelligence can transform the way you work—helping you to manage stress, connect with others, and deliver better outcomes for people who use services.

Join this course today and start building your Emotional Intelligence in health and social care.