Mental Health First Aid Training Course

Mental health challenges are common, yet many people feel unsure about how to respond when someone needs help. This free mental health first aid online course bridges that gap by giving you clear, evidence-based guidance and real-world skills to use in any setting.

Here’s why this course is for you:

• Build confidence in mental health conversations: Learn how to identify early warning signs and approach sensitive discussions safely.
• Support people in crisis: Understand how to assess risk and take appropriate action when someone needs immediate support.
• Create a positive workplace culture: Discover how to promote wellbeing and reduce stigma across your team or organisation.
• Practical focus: Apply the Mental Health First Aid action plan (e.g. DR EFG) to real-life scenarios with clarity and care.
• Relevant to UK social care: The content is aligned with UK frameworks, NHS guidance, and workplace wellbeing standards.

Learning Outcomes

By the end of this course, you’ll be able to:

• Define what mental health means and understand its importance in daily life and work.
• Recognise common mental health conditions and their early signs and symptoms.
• Identify when someone may need immediate support or professional help.
• Apply a structured Mental Health First Aid action plan to different situations.
• Communicate empathetically and effectively with individuals experiencing mental distress.
• Conduct basic risk assessments and respond safely in emergencies.
• Promote a positive mental health culture within your workplace or community.
• Access and signpost to appropriate local and national mental health resources.

Mental Health First Aid Training Course Outline

Module 1: Understanding Mental Health
Learners will explore what mental health means and its importance in overall wellbeing. The module covers the various factors that influence mental health, including biological, psychological, and social contributors, with particular focus on workplace-related stressors. Learners will also learn how to challenge stigma and promote positive attitudes towards mental health within their organisation and community.

Module 2: Common Mental Health Issues
This module provides an overview of common mental health conditions, such as anxiety disorders, depression, bipolar disorder, and stress-related conditions. Learners will learn how to recognise early signs and symptoms, understand how these conditions present in different individuals, and appreciate the importance of early intervention and appropriate support.

Module 3: Recognising Warning Signs
Learners will develop the ability to identify warning signs of mental ill health, including changes in mood, behaviour, or social engagement. The module teaches how to recognise when an individual may need immediate support or referral to professional services.

Module 4: The Mental Health First Aid Action Plan
This module introduces the Mental Health First Aid action plan (e.g., DR EFG framework), providing a structured approach for supporting someone experiencing mental distress or crisis. Learners will apply the framework to real-world scenarios, developing confidence in their ability to respond appropriately.

Module 5: Supporting Individuals in Crisis
Learners will understand how to support individuals during a mental health crisis, such as when someone is at risk of self-harm or suicide. The module covers recognising high-risk situations, de-escalation techniques, and when to involve emergency or professional services. Learners will gain practical strategies for offering reassurance, maintaining safety, and providing ongoing support until professional help is available.

Module 6: Promoting a Positive Mental Health Culture
This module focuses on how to create and maintain a supportive workplace culture around mental health. Learners will explore strategies for raising awareness, encouraging open conversations, and reducing stigma in professional settings.

Module 7: Professional Support and Resources
Learners will gain an understanding of local and national mental health support networks, including the NHS, Mind, Samaritans, and other community organisations. The module emphasises how to signpost individuals to professional services safely and appropriately, ensuring they receive the right level of support for their needs.

Module 8: Risk Assessment and Safety
This module explains how to conduct a risk assessment when supporting individuals with mental health challenges. Learners will explore how to identify when a situation presents an imminent risk to life and the appropriate steps to take, including when to contact emergency services. It reinforces the importance of personal safety, confidentiality, and safeguarding during interventions.

Module 9: Empathy and Communication Skills
Learners will understand the vital role of empathy in supporting mental health and wellbeing. The module covers effective communication techniques, including active listening, open-ended questioning, and maintaining professional boundaries. Learners will also explore how to conduct wellbeing conversations that promote trust, understanding, and self-reflection.

Target Audience

This course is ideal for anyone in the health and social care sector and other sectors, including:

• Carers, support workers, and care assistants.
• Team leaders, supervisors, and managers.
• Social care professionals and volunteers.
• Anyone wanting to improve their understanding of mental health support.

No prior experience is required — this course is designed for both beginners and experienced professionals who want to strengthen their skills in mental health awareness and support.

FAQ

What does the course cover?
It covers everything from understanding mental health and recognising warning signs to applying a Mental Health First Aid action plan and supporting individuals in crisis.

Can I apply what I learn immediately?
Yes. The course includes practical steps, scenarios, and examples you can use straight away.

How long will it take?
This is a self-paced course, typically completed in 1 hour depending on your schedule.

Will I receive a certificate?
Yes. On completion, you’ll receive a digital certificate of achievement to show your learning.

Is this course relevant to UK care work?
Absolutely. The course aligns with frameworks and standards. It will help you understand how to support colleagues and people you support.

Do I need any prior knowledge?
No. This course starts with the basics and builds your knowledge step-by-step.

Is this course CPD accredited?
Our courses are not currently CPD accredited but will be soon.

Mental Health First Aid is an essential skill for anyone working in care. By learning how to recognise signs, respond appropriately, and promote wellbeing, you can make a meaningful difference to the lives of others — and to your own mental health.

Join this course today and help create a more compassionate, mentally healthy care environment.