Intro Op 1.8: Introduction to mental health

1. Know the main factors that can cause mental health problems

• 1.1. Outline factors that affect mental health
• 1.2. Give examples of a range of mental health problems

2. Know the importance of a person-centred approach when working with individuals with mental health problems

• 2.1. Outline why it is important to recognise and value an individual with mental health problems as a person first
• 2.2. Give examples of how to use a person-centred approach when working with individuals with mental health problems

3. Understand the importance of effective communication with individuals who have mental health problems

• 3.1. Identify the benefits of effective communication on the lives of individuals with mental health problems
• 3.2. Outline why it is important to use active listening skills with individuals who have mental health problems