HSC L 1 A Promote innovation, change and positive representation of own organisation

1. Understand the culture of an organisation

• 1.1 Explain how the purpose, vision and values define an organisation
• 1.2 Explain the term ‘organisational culture’
• 1.3 Explain how factors influence the culture of an organisation
• 1.4 Describe strategies to promote a positive culture within an organisation
• 1.5 Describe the impact of the culture of an organisation on service provision
• 1.6 Evaluate the practitioner’s role in promoting a positive culture within an organisation

2. Understand theories of change management

• 2.1 Describe drivers for innovation and change within an organisation
• 2.2 Summarise theories and models of change management
• 2.3 Explain how change management tools and techniques are used to support innovation and change

3. Understand how to promote the organisation and service provided

• 3.1 Identify prospective stakeholders and networks relevant to own organisation and service
• 3.2 Give examples of events and opportunities to promote the organisation and services provided
• 3.3 Describe the information that should be given to: • individuals interested in accessing the service • potential employees • commissioners
• 3.4 Suggest ways to present information to interested parties ensuring it is: • accessible to target audience • positive • engaging
• 3.5 Explain own role in representing a positive image of self and the organisation

4. Be able to support innovation and change

• 4.1 Communicate the vision, values, and objectives associated with innovation and change to individuals and others
• 4.2 Act as a positive role model in relation to innovation and change
• 4.3 Apply positive strategies to overcome resistance to change
• 4.4 Represent the organisation within the wider community