Unit 142: Supervision and Performance Management in Adult Care

1. Understand supervision in adult care

• 1.1 Analyse the principles, scope and purpose of supervision in adult care
• 1.2 Explain the key principles of what makes supervision effective
• 1.3 Explain how to use supervision to plan, revise and review team member objectives and help inform performance management
• 1.4 Explain how to address factors that result in a power imbalance in supervision and how to address them
• 1.5 Analyse how and why approaches to supervision might need to be adapted in the light of feedback from supervisees and others

2. Understand procedures to address performance management issues

• 2.1 Critically compare the formal and informal processes an organisation can use to address poor performance and unacceptable conduct
• 2.2 Evaluate the manager’s role in addressing poor performance and how this will relate to organisational policy and procedures
• 2.3 Explain common features of disciplinary and grievance procedures and how the manager’s role relates to these