STL3C4: Develop professional relationships with children, young people and adults

1. Understand the principles of developing positive relationships with children, young people and adults

• 1.1 Explain why effective communication is beneficial in developing positive relationships with children, young people and adults
• 1.2 Explain how different social, professional and cultural backgrounds may affect relationships and the way people communicate
• 1.3 Describe ways the practitioner can build and maintain professional relationships with children, young people and adults
• 1.4 Explain how barriers to professional relationships can be overcome

2. Understand legislation, policies and procedures for confidentiality and sharing information, including data protection

• 2.1 Summarise the main points of legislation and procedures covering confidentiality, data protection and the disclosure of information
• 2.2 Explain the need to reassure children, young people and adults of the confidentiality of shared information and the limits of this
• 2.3 Discuss situations when confidentiality protocols must be breached