Working in a person-centred way is at the heart of high-quality care. It means putting the individual first — recognising their choices, values, and unique identity, and supporting them to live the life they choose.
This Care Certificate Standard 5 online course helps you understand what it means to provide care that respects individuality, promotes dignity, and enhances wellbeing. You’ll learn practical ways to apply person-centred values in your everyday work, supporting people to make decisions about their own care and live fulfilling lives.
Why Take This eLearning Course?
Person-centred care is not just a standard — it’s a mindset that underpins everything in health and social care. This course helps you understand how to deliver care that values each person’s voice, preferences, and independence.
Here’s why it’s essential for all care professionals:
- Promotes dignity and respect: Learn how to uphold individual rights in every interaction.
- Builds trust and relationships: Understand how listening and communication enhance wellbeing.
- Improves quality of care: Tailor support to meet each person’s needs and preferences.
- Meets legal and professional requirements: Aligns with CQC regulations and the Care Certificate framework.
Learning Outcomes
By the end of this course, you will be able to:
- Define person-centred values and explain why they are important in care practice.
- Put person-centred principles — individuality, choice, dignity, privacy, respect, and rights — into daily practice.
- Understand how to adapt care and support plans to reflect changing needs and wishes.
- Recognise how the care environment affects comfort and wellbeing, and take steps to reduce distress.
- Identify ways to raise concerns when actions cause discomfort or distress to others.
- Support individuals to manage pain or discomfort in line with agreed ways of working.
- Promote and maintain self-esteem and identity through encouragement and positive interaction.
- Work collaboratively with individuals, families, and colleagues to deliver person-centred support.
Target Audience
This course is suitable for:
- Health and social care workers completing the Care Certificate
- Support workers, care assistants, domiciliary carers, and key workers
- Supervisors and team leaders who guide others in applying person-centred approaches
- Anyone delivering direct care or support within health and social care settings
No previous experience is needed — the course provides a clear, structured introduction to person-centred care.
FAQ
What does “person-centred care” mean?
It means putting the individual at the centre of all decisions about their care, respecting their values, choices, and independence.
Is this course mandatory?
Yes, for anyone completing the Care Certificate. It’s also highly recommended for all care professionals working with adults or older people.
How long will the course take?
The course is self-paced and typically takes 1–2 hours to complete.
Do I need previous training?
No — this course is suitable for learners of all experience levels.
Will I receive a certificate?
Yes. You’ll receive a Care Certificate Standard 5: Working in a Person-Centred Way certificate upon completion.
Person-centred care ensures that individuals are not defined by their conditions but respected for who they are. It promotes dignity, independence, and quality of life.
By learning how to work in a person-centred way, you’ll be making a meaningful difference in the lives of those you support — helping them feel valued, heard, and empowered.
Enrol on the Care Certificate Standard 5: Working in a Person-Centred Way Training Course today
Gain the confidence and knowledge to deliver compassionate, person-centred care that respects individuality and promotes wellbeing.
Care Certificate Standard 5 Training Course CPD Accredited and Government Funding
We’re working on getting this Care Certificate Standard 5 Training Course CPD accredited, and any course that’s approved will be clearly labelled as CPD accredited on the site. Not every health and social care course has to be accredited to help you meet CQC expectations – what matters is that staff are competent, confident and properly trained for their roles under Regulation 18. Our courses are built to support those requirements, and because they’re not government funded there are no eligibility checks or ID needed – you can enrol and start learning straight away.
