Meetings are a routine part of health and social care work. When managed well, they support clear communication, safe decision-making, and coordinated care. When poorly planned or run, meetings can waste time, reduce engagement, and delay important actions.
This free meetings management course provides practical guidance on how to plan, run, record, and review meetings effectively within health and social care settings. It focuses on clarity, inclusion, accountability, and continuous improvement, helping staff and managers make meetings purposeful and productive.
Why Take This eLearning Course?
Health and social care environments are busy and complex. Meetings must be well organised, inclusive, and focused on outcomes to support safe and effective services.
This free course will help you to:
- Understand the purpose of meetings: Know when meetings are needed and when other communication methods may be more effective.
- Plan meetings properly: Set clear objectives, prepare agendas, and choose the right participants and format.
- Run meetings confidently: Lead discussions, manage time, and encourage inclusive participation.
- Handle challenges: Manage conflict, differing views, and loss of focus constructively.
- Improve accountability: Record decisions clearly and follow up agreed actions.
- Review and improve practice: Use feedback and reflection to improve future meetings.
Learning Outcomes
By the end of this course, you will be able to:
- Explain the purpose of meetings in workplace communication.
- Identify when meetings are appropriate and when alternative methods should be used.
- Recognise different types of meetings, including formal, informal, virtual, and hybrid.
- Plan meetings with clear objectives, agendas, and outcomes.
- Identify key roles within meetings and their responsibilities.
- Lead and manage discussions effectively while keeping meetings focused and on time.
- Use communication skills to promote inclusion and engagement.
- Manage conflict or differing views professionally.
- Record meeting outcomes accurately and track agreed actions.
- Review meeting effectiveness and apply learning to improve future meetings.
Managing Meetings in Health and Social Care Course Outline
Module 1: When and Why Meetings Take Place
Learners will explore what meetings are and their role in effective workplace communication. This module explains when meetings are appropriate, when alternative communication methods may be more suitable, and introduces different types of meetings, including formal, informal, virtual, and hybrid meetings.
Module 2: Planning and Preparation for Effective Meetings
This module focuses on how to plan meetings effectively. Learners will understand how to set clear objectives and outcomes, create and use agendas, choose the right participants and settings, and prepare documents and resources to support productive discussions.
Module 3: Running and Managing Meetings Effectively
Learners will develop skills to manage meetings confidently. This includes understanding different meeting roles, leading discussions, managing time, encouraging inclusive communication, and handling conflict or differing views in a professional and constructive way.
Module 4: Recording Outcomes and Follow-Up Actions
This module explains the importance of accurate meeting records. Learners will learn how to structure and write clear minutes, share and store records appropriately, and track agreed actions to ensure accountability and progress after meetings.
Module 5: Reviewing and Improving Meeting Performance
The final module focuses on reflection and improvement. Learners will explore how to measure the success of meetings through feedback, identify common challenges, and apply lessons learned to improve the effectiveness of future meetings.
Target Audience
This course is suitable for:
- Managers and team leaders in health and social care.
- Supervisors and senior support staff.
- Professionals who chair or contribute to meetings.
- Staff involved in care planning, reviews, or multi-disciplinary meetings.
- Learners preparing for leadership or coordination roles.
No previous management training is required. The course is designed to be accessible and relevant across a wide range of care settings.
FAQ
What does the course cover?
The course covers meeting purpose, planning, facilitation, recording outcomes, and continuous improvement.
Is this course relevant to UK health and social care?
Yes. The content reflects common meeting practices within UK health, social care, and NHS settings.
Is the course practical?
Yes. The course focuses on real-world scenarios and practical tools you can use immediately.
How long does the course take?
The course is self-paced and typically takes 1 hours to complete.
Will I receive a certificate?
Yes. A certificate is provided on successful completion.
Is this course CPD accredited?
Courses are not currently CPD accredited, but accreditation is planned.
Well-managed meetings support better decisions, stronger teamwork, and safer care. By improving how meetings are planned and delivered, you can save time, improve engagement, and achieve clearer outcomes.
Join this course today and strengthen your confidence in managing meetings within health and social care.
Managing Meetings in Health and Social Care Training Course CPD Accredited and Government Funding
We’re working on getting this Managing Meetings in Health and Social Care Training Course CPD accredited, and any course that’s approved will be clearly labelled as CPD accredited on the site. Not every health and social care course has to be accredited to help you meet CQC expectations – what matters is that staff are competent, confident and properly trained for their roles under Regulation 18. Our courses are built to support those requirements, and because they’re not government funded there are no eligibility checks or ID needed – you can enrol and start learning straight away.
