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Terms and Conditions
Our Terms and Conditions have been updated. You can review the main points before signing in.
Terms at a glance Version 2026-09-03
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This summary explains the main points. It does not replace the full Terms and Conditions linked below. By using Care Learning or creating an account, you agree to the full terms.
Who may register: Care Learning welcomes adults aged 18 or over who work, volunteer, undertake an appropriate placement or study a relevant subject connected with health, social care, early years and childcare, housing, homelessness, charitable, community or related support services. College and university students in the UK, and people studying relevant subjects in other countries, are welcome to register for their own learner account and access our free courses for personal learning. You do not need to be employed by a care organisation to register as an eligible student.Some organisations and uses are restricted: Learner accounts must not be created or used principally for the purposes or benefit of training or apprenticeship providers, recruitment or staffing businesses, certain outsourced business-service organisations, consultancies, content resellers, competitors or organisations carrying out commercial research, benchmarking or similar activities. These restrictions do not prevent eligible college or university students, apprentices or other learners from creating their own account for personal study. Personal learning is distinct from using an account principally on behalf of, or for the commercial benefit of, a restricted organisation.Eligibility checks: We may ask for reasonable information about your organisation, studies, role or intended use of Care Learning. Registration information, organisation details, email-domain information and eligibility declarations may be used to identify accounts requiring review. A keyword or automated screening indicator does not necessarily mean that you are ineligible. Being a college or university student does not, by itself, make you ineligible.Educational content: Our courses and resources provide general education and information. They are not personal medical, clinical, legal, financial or regulatory advice.Check important information: Law, official guidance and professional practice can change. Before applying course content, check current authoritative sources and follow your employer's policies, local procedures and professional requirements where applicable.Certificates are not qualifications: A Care Learning certificate records course completion. It does not confer a regulated qualification, establish competence, replace professional registration or authorise a clinical or regulated activity.Use your own account: Keep your sign-in details private. Do not share your account, and tell us promptly if you believe somebody else has accessed it.Inactive accounts: If we have no successful sign-in or relevant learning activity recorded for 12 calendar months, we may send account reminders. Accounts are not deleted automatically or in bulk. Each account is reviewed individually before deletion.Use the Service fairly: Automated access, content scraping, bulk downloading, unusually rapid course completion, advertising or monitoring bypasses and other misuse may result in access being restricted or withdrawn.Respect our content: Course materials are provided for your personal, non-commercial learning. You must not copy, republish, sell, distribute, scrape, systematically analyse or commercially reuse them without written permission.Free and paid content: Eligible learners, including eligible college and university students, can register and access our free courses. If we offer paid content, the price, access arrangements and any additional purchase terms will be shown before you place an order. Applicable consumer rights are not affected.Learning records and privacy: We process account details, learning activity, assessment results and certificate records to operate the learning service. We may also process limited organisation and eligibility information where this is reasonably necessary to administer our eligibility requirements. More information appears in our Privacy Notice.Age restriction: Care Learning is not intended for anyone under 18.Changes to these terms: We may update these terms. We will take reasonable steps to notify registered users before a material change takes effect.Questions about these terms can be sent to info@carelearning.org.uk.
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