Person-Centred Care Training Course

Person-centred care is at the heart of high-quality health and social care. It recognises that every individual is unique, with their own needs, wishes, values, and life experiences. Delivering care that is truly person-centred means working in partnership with individuals, respecting their rights, and supporting them to have choice and control over their care.

This free person-centred course provides a clear and practical introduction to person-centred care. It explores key principles, values, legal responsibilities, and everyday practice, helping you deliver care that is respectful, inclusive, and focused on what matters most to the individual.

Why Take This eLearning Course?

Person-centred care is not just a policy requirement—it is essential for dignity, quality, and positive outcomes. This course helps you understand how to embed person-centred approaches into your daily practice, whatever your role.

This free course will help you to:

• Understand person-centred care: Learn what person-centred care means and why it is central to good practice.
• Promote rights and dignity: Support individuality, choice, independence, and privacy in everyday care.
• Improve communication: Use active listening and clear communication to understand people’s needs and preferences.
• Plan care effectively: Develop and review care plans that focus on individual outcomes.
• Work ethically and lawfully: Understand key legislation and how it protects people’s rights.
• Reflect and improve practice: Recognise the benefits of reflection and inclusive practice for continuous improvement.

Learning Outcomes

By the end of this course, you will be able to:

• Explain the meaning of person-centred care in health and social care.
• Identify the key principles and values that underpin person-centred practice.
• Support individuals’ rights, choice, independence, and dignity.
• Help individuals make informed decisions about their care.
• Apply person-centred values when planning, delivering, and reviewing care.
• Use effective communication and active listening in person-centred work.
• Understand how care plans are developed around individual outcomes.
• Recognise the benefits of person-centred care for individuals, carers, and staff.
• Identify barriers to person-centred care and ways to address them.
• Understand the legal and ethical framework that supports person-centred practice.

Person-Centred Care Course Outline

Welcome to the Course
This introductory section welcomes learners to the course and explains the purpose of person-centred care training. Learners are introduced to the importance of placing individuals at the heart of care and support, and how this approach underpins quality, dignity, and positive outcomes in health and social care settings.

Module 1: Principles of Person-Centred Care
Learners will explore what is meant by person-centred care within health and social care. This module explains the key principles of a person-centred approach and why it is essential for good practice. Learners will also examine how national standards, codes of practice, and professional values support and promote person-centred care across services.

Module 2: Individuality, Rights, and Choice
This module focuses on the core values of individuality, rights, choice, independence, and dignity. Learners will explore how these values support person-centred practice and how individuals can be supported to make informed decisions about their care. Practical examples of respecting privacy and dignity in everyday practice are included to support learning.

Module 3: Person-Centred Values in Practice
Learners will examine how person-centred values are applied in day-to-day work. This includes ways individuals can take part in planning and reviewing their own care, and how they can be supported to share their needs, wishes, and preferences. The module highlights the importance of active listening, clear communication, and positive risk-taking within safe and supportive practice.

Module 4: Care Planning Within Person-Centred Approaches
This module explains the purpose of a person-centred care plan and what it should include. Learners will explore how care plans are developed around individual outcomes and how feedback from individuals is used to improve care and support. The module also covers how confidentiality is maintained when recording, storing, and sharing information.

Module 5: Effects of Person-Centred Care on Individuals and Workers
Learners will explore the benefits of person-centred practice for individuals, carers, and staff. This module examines common barriers to person-centred care and practical ways these can be addressed. Learners will also consider the role of inclusive practice, reflection, and continuous learning in improving quality and outcomes in care settings.

Module 6: Legal and Ethical Context of Person-Centred Care
In the final module, learners will explore the legal and ethical frameworks that support person-centred care. This includes key legislation such as the Mental Capacity Act 2005, Human Rights Act 1998, and Data Protection Act 2018. Learners will examine how these laws protect rights, dignity, and autonomy, why consent and confidentiality matter, and how organisational policies support ethical and lawful practice.

Target Audience

This course is suitable for:

• Health and social care workers at all levels.
• Care assistants, support workers, and key workers.
• Team leaders and managers responsible for care quality.
• Students and learners preparing for roles in health and social care.

No prior training is required. The course is designed to be accessible, practical, and relevant across a wide range of care settings.

FAQ

What does the course cover?
The course covers person-centred values, care planning, communication, legal responsibilities, and reflective practice.

Is this course relevant to UK practice?
Yes. The content aligns with UK legislation, national standards, and best practice guidance.

Can I use what I learn straight away?
Yes. The course focuses on practical strategies that can be applied immediately in daily care work.

How long does the course take?
The course is self-paced and typically takes 1 hour to complete.

Will I receive a certificate?
Yes. A certificate is provided on successful completion.

Is this course CPD accredited?
Courses are not currently CPD accredited, but accreditation is planned.

Person-centred care puts people first. By strengthening your understanding and skills, you can help ensure care is respectful, meaningful, and focused on what truly matters to each individual.

Join this course today and build your confidence in delivering person-centred care.