2.4 Describe ways to approach adults when it is suspected that they have self-harmed

This guide will help you answer 2.4 Describe ways to approach adults when it is suspected that they have self-harmed.

Self-harm can be a challenging topic for many to discuss. If you suspect someone is self-harming, your approach can make a significant difference. Here, we explore ways to handle such situations with sensitivity and care.

Establish a Safe Environment

Safe Space

Create a non-judgemental atmosphere. Ensure privacy and comfort. This can help the person feel secure and more willing to open up.

Allocate Time

Don’t rush the conversation. Make sure you have enough time to allow them to express themselves fully.

Communicate with Empathy

Use Open-Ended Questions

Encourage dialogue by asking questions like:

• “How have you been feeling lately?”
• “Would you like to share what’s been on your mind?”

These questions can prompt more detailed responses and indicate your willingness to listen.

Be Patient and Attentive

Give them time to articulate their feelings. Show patience, as it may take a while for them to open up.

Avoid Judgemental Language

Stay clear of language that might seem critical or dismissive. Use phrases like:

• “I’m here to support you.”
• “It’s okay to share whatever you feel comfortable with.”

Active Listening

Display Genuine Interest

Use verbal cues like “I see” or “I understand” to show you are engaged in the conversation. This reassures them that their feelings matter.

Reflect and Clarify

Repeat back to them what you think they’ve said to ensure understanding. Phrases such as “It sounds like you’re feeling…” can help validate their emotions.

Provide Reassurance

Normalise Their Feelings

Assure them that it’s okay to feel overwhelmed and that they’re not alone. For example, say, “Many people experience similar feelings.”

Offer Hope

Gently suggest that things can improve, and support is available. This can instil a sense of hope and help them consider reaching out for help.

Respect Their Readiness to Talk

Gauge Their Willingness

If they are reluctant, don’t push them to talk. Simply express your availability by saying, “I’m here whenever you feel ready.”

Acknowledge Their Autonomy

Respect their choice to share, or not share, their experiences. Empower them by affirming their control over the situation.

Encourage Seeking Professional Help

Suggest Professional Support

Gently recommend seeking guidance from a medical professional or counsellor. This can often feel less intimidating if it’s approached as a shared decision.

Provide Information

Offer details on support services such as helplines, local mental health services, or online resources. Ensure they know help is confidential and accessible.

Maintain Boundaries and Self-Care

Set Boundaries

While it’s important to offer support, also recognise your limitations. Encourage them to seek professional help for long-term support.

Practise Self-Care

Supporting someone can be draining. Ensure you’re also looking after your own mental health. Engage in activities that help you recharge and maintain resilience.

Follow Up

Check In Later

Once they’ve opened up, continue to maintain contact. Ask how they’re doing in subsequent conversations. This ongoing support can reinforce your care and concern.

Be Consistent

Consistency helps them feel supported and valued. A simple message or check-in call can make a significant difference in their journey.

Be Informed

Educate Yourself

Familiarise yourself with self-harm and its effects. Understanding what they might be experiencing can make you more effective in your support.

Recognise Triggers

Learn about potential triggers and work gently to minimise them where possible. This can prevent exacerbating the situation unknowingly.

Encourage Building a Support Network

Involve Trusted Friends or Family

If they agree, help them connect with other trusted individuals who can provide additional support.

Promote Positive Relationships

Encourage them to engage in nurturing relationships. Positive social interactions can play a role in their recovery journey.

Final Thoughts

Approaching someone about self-harm requires sensitivity, patience, and empathy. Your approach can actually affect their willingness to seek help and begin their healing journey. Always remember: your role is to support and guide, not to fix the issue single-handedly.