AN 56 Support individuals during a period of change

1. Understand reasons for and responses to change

• 1.1 Describe types of change that may occur in the course of an individual’s life
• 1.2 Analyse factors that can make the change process a positive or a negative experience
• 1.3 Describe approaches likely to enhance an individual’s capacity to manage change and experience change positively

2. Be able to support individuals to plan how to manage or adapt to change

• 2.1 Gain valid consent to work with individuals and others to identify recent or imminent changes affecting them
• 2.2 Support the individual to assess the implications and likely impacts of the change identified through agreed method of communication
• 2.3 Work with the individual and others to plan how to adapt to or manage the change
• 2.4 Explain the importance of both practical support and emotional support during a time of change
• 2.5 Identify and agree roles and responsibilities for supporting a period of change

3. Be able to support individuals to manage or adapt to change

• 3.1 Carry out agreed role and responsibilities for supporting period of change, in ways that promote active participation
• 3.2 Provide information and advice to support the individual to manage change
• 3.3 Support the individual to express preferences and anxieties when going through change
• 3.4 Adapt support methods to take account of preferences or anxieties
• 3.5 Describe how and when to seek additional expertise and advice when supporting an individual through change

4. Be able to evaluate the support provided during a period of change

• 4.1 Agree with the individual and others how the support provided will be evaluated, and who will be involved
• 4.2 Work with the individual and others to identify positive and negative aspects of a change
• 4.3 Work with the individual and others to evaluate the effectiveness of methods used to support the change process
• 4.4 Record and report on the effectiveness of support for the change process