AN 89 Support carers to meet the care needs of individuals

1. Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community

• 1.1 Summarise current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community

2. Understand why individuals require support

• 2.1 Identify disorders that impact on individuals
• 2.2 Describe the effects disorders may have on individuals’ lifestyles
• 2.3 Explain how increased dependence affects individuals, carers and the provision of services

3. Understand how to ensure individuals receive the support they need from carers

• 3.1 Explain reasons for linking support with need
• 3.2 Explain the importance of establishing partnerships with carers
• 3.3 Explain the importance of open communication with carers and how to encourage carers to ask questions
• 3.4 Describe reasons for assessing a carer’s abilities in relation to supporting individuals
• 3.5 Describe the demands placed on a carer
• 3.6 Describe potential tensions between the demands placed on a carer and other commitments
• 3.7 Identify signs which indicate issues with service delivery

4. Be able to support carers to meet the care needs of individuals

• 4.1 Inform the carer of the individual’s needs and care plan
• 4.2 Agree the type of support needed by the carer for them to meet the individual’s care needs
• 4.3 Arrange for the provision of resources necessary for the carer to support the individual
• 4.4 Provide the carer with information on how to contact the care team
• 4.5 Report any concerns about meeting the individual’s care plan needs to an appropriate member of the care team
• 4.6 Update records related to service delivery agreements in line with local policy and protocol