1.2 Explain own responsibilities and accountability in relation to local policy and protocol for systems

This guide will help you answer 1.2 Explain own responsibilities and accountability in relation to local policy and protocol for systems.

Working in health and social care involves a range of responsibilities. When focusing on alternative and augmentative communication (AAC) systems, understanding local policies and protocols is essential. This ensures that you provide the best support to individuals who need these systems. Let’s look at the responsibilities and accountability involved.

Local Policy and Protocol

Local policies and protocols guide care workers in delivering consistent and effective services. With AAC, these guidelines ensure that communication support aligns with both individual needs and legal requirements.

Developing Local Policy

Every organisation develops local policies based on national guidelines. They ensure uniformity in how workers deliver care and use AAC systems. Your role is to understand these policies thoroughly.

Consistent Application

You must consistently apply local protocols. This ensures quality service delivery and that individuals receive the communication support they need.

Legislative Framework

Several laws influence AAC use. Compliance ensures protection and support for individuals.

Key Legislation

• Equality Act 2010: Protects individuals from discrimination. You must ensure individuals using AAC have equal access to communication.
• Care Act 2014: Emphasises well-being and personalised care. It’s vital to tailor AAC systems to individual needs.

Data Protection

The General Data Protection Regulation (GDPR) safeguards personal information. Handle all data related to AAC systems following these regulations.

National Guidelines

National guidelines provide a foundation for AAC services. They offer direction on supporting individuals effectively.

Communication Needs

Understand how to assess communication needs. Each person may require different AAC tools, and assessment is key to addressing these effectively.

Best Practices

Follow best practices outlined in national guidelines. This ensures your support is informed by current research and methodologies.

Your Responsibilities

As a care worker, you play a central role in supporting AAC users.

Training and Competency

• Training: Attend regular training sessions. This keeps you updated on new AAC technologies and methods.
• Professional Development: Engage in continuous learning to enhance your AAC knowledge. This includes understanding updates in protocols and legislation.

Collaboration

Work with therapists and other professionals. This team-based approach ensures comprehensive support for AAC users.

Accountability

Accountability ensures actions align with both local policies and individual care plans.

Record-Keeping

• Documentation: Keep accurate records of AAC use and support provided. This is important for accountability and continuity of care.
• Privacy: Ensure all documentation complies with GDPR. Personal data must be stored securely.

Reporting

Report any issues or difficulties encountered with AAC systems. Prompt reporting ensures quick resolution and maintains service quality.

Ethical Considerations

Ethics guide your interaction with AAC users. Respect and dignity are paramount.

Person-Centred Approach

Always apply a person-centred approach. Tailor AAC solutions to meet personal preferences and needs.

Rights and Dignity

Respect each individual’s rights and dignity. This aligns with the principles of care outlined in the Care Act 2014.

Supporting Individuals

Providing effective AAC support underscores your role.

Assessment

Conduct thorough assessments to understand communication barriers. Use this information to choose appropriate AAC solutions.

Customisation

Customise AAC tools to fit individual needs. This enhances usability and effectiveness.

Feedback

Encourage feedback from AAC users. This helps in refining the systems for better support.

Challenges in AAC

Navigating challenges requires patience and creativity.

Accessibility

Ensure AAC systems are accessible and user-friendly. This may involve additional training or adjustments.

Technology Updates

Stay abreast of technological updates in AAC systems. This helps in effectively supporting users with the latest tools.

Final Thoughts

Supporting individuals with AAC systems is a multifaceted responsibility. By understanding and adhering to local policies, you ensure compassionate and effective care. This proactive approach enhances the quality of life for AAC users.