Unit 60: Facilitate change in health and social care or children and young people’s settings

1. Understand the principles of change management in health and social care or children and young people’s settings

2. Be able to facilitate a shared understanding of the need for change in health and social care or children and young people’s settings

3. Be able to develop a change management plan in health and social care or children and young people’s settings

  • 3.1 Analyse the impact of a proposed change to the service provision
  • 3.2 Produce a change management plan that takes account of the identified impact
  • 3.3 Establish criteria against which the plan can be evaluated
  • 3.4 Secure approvals required for the change management plan

4. Be able to gain support for a proposed change in health and social care or children and young people’s settings

  • 4.1 Provide positive leadership during the change process
  • 4.2 Identify others who can promote the vision for change
  • 4.3 Use strategies that address resistance to change
  • 4.4 Implement a communication strategy to support others to understand a proposed change

5. Be able to implement approved change management plans in health and social care or children and young people’s
settings

6. Be able to evaluate the change management process in health and social care or children and young people’s settings

  • 6.1 Implement systems to monitor the effectiveness of the change management plan
  • 6.2 Work with others to review the change management plan against identified criteria
  • 6.3 Evaluate outcomes of the change

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