The Care Certificate is the foundation of safe, effective, and person-centred practice in health and social care. Standard 1, Understand Your Role, helps learners explore their responsibilities, the values of the service they work in, and the importance of partnership working. It also ensures that learners understand how their experiences, attitudes, and behaviours can influence the quality of care they provide.
This free Care Certificate Standard 1 online course equips staff with the knowledge and practical skills they need to meet the requirements of Standard 1 of the Care Certificate.
Why Take This eLearning Course?
Understanding your role is essential for delivering safe, consistent, and high-quality care. By completing this course, learners will be able to recognise their responsibilities, follow agreed ways of working, and work effectively with colleagues, individuals, and families.
Here’s why this course is for you:
- Build confidence in your role: Learn about your duties, responsibilities, and the codes of conduct that guide your work.
- Work safely and effectively: Understand why it is important to follow agreed ways of working and what to do if you have concerns.
- Recognise professional boundaries: Explore how working relationships differ from personal relationships.
- Strengthen teamwork: Develop the skills needed to work in partnership with colleagues, individuals, advocates, and families.
- Support safe practice: Learn the importance of honesty, accountability, and whistleblowing in maintaining high standards of care.
Care Certificate Standard 1 Training Course Content Outline
Module 1: Understanding Your Role
Learners will explore their own role within health and social care, including their main duties and responsibilities. They will review the standards, codes of conduct, and practices that relate to their role and learn to work in line with the agreed ways of working with their employer. Learners will also reflect on how their previous experiences, attitudes, and beliefs may influence their approach to care.
Module 2: Working in Agreed Ways
This module helps learners understand their employment rights and responsibilities. They will explore the aims, objectives, and values of their service, and why it is important to follow agreed ways of working. Learners will also review how to access up-to-date policies and procedures, how and when to escalate concerns through whistleblowing, and why honesty and accountability are essential when errors occur.
Module 3: Working Relationships in Health and Social Care
Learners will define their responsibilities to the individuals they support and examine how a professional working relationship differs from a personal one. They will also identify the different types of working relationships found across health and social care settings.
Module 4: Partnership Working
This module highlights the importance of teamwork and partnership in delivering high-quality care. Learners will explore the value of working with key people, advocates, and others significant to individuals. They will also practise behaviours and attitudes that improve partnership working and learn when and how to access support or advice to resolve conflicts effectively.
Learning Outcomes
By the end of this course, learners will be able to:
- Describe their main duties and responsibilities in their role.
- List the codes of conduct, standards, and practices relevant to health and social care.
- Demonstrate working in line with agreed ways of working and employer expectations.
- Explain how personal attitudes, beliefs, and experiences can affect the way they work.
- Describe their employment rights and responsibilities.
- Identify the aims, objectives, and values of their workplace.
- Explain why it is important to work according to agreed policies and procedures.
- Recognise how to escalate concerns (whistleblowing) and why honesty is vital in practice.
- Describe responsibilities towards individuals and how working relationships differ from personal ones.
- Work effectively in teams and in partnership with key people, advocates, and others.
- Demonstrate positive behaviours and ways of working to improve partnership working.
- Know how and when to seek advice and support when challenges or conflicts arise.
Target Audience
This course is designed for:
- New health and social care workers completing the Care Certificate.
- Existing staff who need refresher training.
- Managers and trainers supporting the Care Certificate programme.
It is suitable for anyone working in health and social care settings across the UK.
FAQ
What does the course cover?
It covers all elements of Care Certificate Standard 1: Understand Your Role, including responsibilities, agreed ways of working, partnership working, and whistleblowing.
Can I apply this knowledge in practice?
Yes. The course is designed to support learners in their day-to-day roles and workplace responsibilities.
How long will it take?
Most learners complete this standard in 1 hour, depending on their pace.
Is this course CPD accredited?
CPD accreditation is in progress, and learners will receive a certificate to confirm completion.
Is this course mapped to the Care Certificate?
Yes. It aligns fully with the Skills for Care framework and the requirements of Care Certificate Standard 1.
Care Certificate Standard 1 is the foundation for safe and effective practice in health and social care. Completing this course will give you the knowledge and confidence to perform your role with professionalism, accountability, and respect.
👉 Enrol today and take your first step towards completing the Care Certificate.
