How to Volunteer at a Care Home

How to Volunteer at a Care Home

Health and Social Care Careers

Care Learning

3 mins READ

Volunteering at a care home can be a deeply rewarding experience. It allows you to give back to the community, gain new skills, and enrich the lives of residents.

If you are considering volunteering at a care home, this guide will take you through the steps and considerations necessary to begin this fulfilling journey. Remember that the process to volunteer in a care home will vary depending on the care provider and their policies and processes.

What Does Volunteering at a Care Home Involve?

Volunteering at a care home involves interacting with elderly residents and providing support in various capacities. Your roles might include:

  • Assisting with daily activities
  • Providing companionship
  • Helping during meal times
  • Supporting recreational activities
  • Offering a listening ear

Step 1: Self-Evaluation

Before committing to volunteer, evaluate your motivations and capabilities.

Assess Your Motivation

Understand why you want to volunteer. Are you looking to give back, gain experience, fulfil a requisite, or simply enjoy the company of elderly individuals?

Evaluate Your Skills

Identify your strengths and consider how they might benefit care home residents. Are you a good listener? Maybe you’re creative or patient. Care homes value a diverse range of skills.

Step 2: Research Local Care Homes

Identify care homes in your vicinity. This step ensures you volunteer within a reasonable travelling distance. Also decide what type of care home you want to volunteer, such as supporting older people or learning disabilities.

Use Online Resources

Websites such as NHS Choices, Care Quality Commission (CQC), or local council portals can help you locate care homes nearby.

Visit in Person

Consider visiting the care homes. This gives you a sense of the environment and whether it’s a place you’d like to spend your time.

Step 3: Understand the Requirements

Different care homes have varying requirements for volunteers.

Age Restrictions

Most care homes require volunteers to be at least 16 or 18 years old.

DBS Check

A Disclosure and Barring Service (DBS) check is mandatory. This ensures you have no criminal record, especially one involving vulnerable individuals.


Some care homes require volunteers to undergo training. This can include health and safety, dementia awareness, and basic first aid.

Step 4: Application Process

Once you’ve identified potential care homes and understood their requirements, it’s time to apply.

Prepare a CV

Even for volunteer roles, a CV helps outline your experience, skills, and why you’re interested in volunteering.

Write a Cover Letter

A cover letter should express your enthusiasm and why you think you’d be a good fit for the role.

Submit Applications

Send your CV and cover letter to the care homes. Many have an online application process, but you can also deliver them in person.

Step 5: Attend an Interview

If shortlisted, you’ll likely be invited for an interview. This helps the care home assess your suitability and gives you the chance to ask questions.

Prepare for Common Questions

Expect questions about your motivations, experience, and availability. Be honest and show your commitment to making a positive impact.

Ask Your Own Questions

Enquire about the specific roles, the training process, and support offered to volunteers. This ensures there are no surprises once you start.

Step 6: Undergo Necessary Checks and Training

If selected, the next steps involve completing any necessary checks and training.

DBS Check

Fill out the necessary forms and submit them promptly. The care home might cover the cost.

Complete Training

Attend any required training sessions. These prepare you for the role and ensure the safety and well-being of the residents.

Step 7: Start Volunteering

With all checks and training completed, you can start your volunteering journey.

Plan Your Schedule

Work with the care home to determine a volunteering schedule that suits both parties. Be realistic about your availability to avoid over-committing.

Engage with Residents

Introduce yourself to the residents. Building rapport is key to creating a positive experience for both you and the residents.

Follow Guidelines

Respect the care home’s guidelines and protocols. These ensure a safe and structured environment for everyone.

Step 8: Reflect and Adapt

Volunteering is a learning experience. Reflect on your experiences regularly and adapt as necessary.

Seek Feedback

Request feedback from staff and residents. Constructive criticism helps you improve and make a more significant impact.

Reflect on Your Experiences

Take time to reflect on your experiences. Are you achieving your goals? Is there something more you could offer or receive from this experience?


Volunteering at a care home can be a life-changing experience, both for you and the residents. By following these steps, you can ensure you’re well-prepared and committed, thus making a positive impact.

Remember, the key is to approach this journey with an open heart and mind. The elderly have vast stories and wisdom to share, and your time and effort can significantly enhance their quality of life. Enjoy the journey, and know that your contribution, no matter how small, is profoundly valuable.

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