Care Certificate Standard 13.1e Answers

Care Certificate 13.1e Answers

Care Certificate Standard 13 Answers - Health and Safety

Care Learning

4 mins READ

This guide will help you answer The Care Certificate Standard 13.1e Explain how to access additional support and information relating to health and safety.

Accessing additional support and information relating to health and safety is crucial for ensuring a safe and compliant working environment in the health and social care sectors.

As a care professional, there are several key avenues you can explore to obtain this support and information effectively:

Internal Resources:

    • Line Managers and Supervisors: Your immediate line manager or supervisor is often the first point of contact for health and safety concerns. They can provide guidance and escalate issues as necessary.
    • Health and Safety Policies and Procedures: Most organisations will have detailed health and safety policies and procedures readily available. These documents outline the specific practices and protocols you should follow. Familiarise yourself with your workplace’s documentation, which is often available in care setting manuals, employee handbooks, or internal intranet systems.
    • Health and Safety Officers: Many organisations have dedicated health and safety officers or advisors responsible for coordinating health and safety initiatives. They can provide expert advice on risk assessments, incident reporting, and preventive measures.

    External Resources:

      • Health and Safety Executive (HSE): The HSE is the national independent watchdog for work-related health, safety, and illness. Their website ( offers a wealth of resources, including guidelines, updates on legislation, incident reporting (RIDDOR), and case studies.
      • Local Authority Environmental Health Departments: These departments can offer advice and support, particularly if your concern relates to environmental health factors such as food safety or sanitation.

      Training and Professional Development:

        • Mandatory Training: Ensure that you stay up-to-date with all mandatory training sessions related to health and safety. These training programmes are designed to provide you with the knowledge and skills necessary to maintain a safe working environment.
        • Specialised Courses: Attend additional courses or workshops on specific health and safety topics such as manual handling, infection control, or emergency response.

        Professional Bodies and Organisations:

          • Royal Society for the Prevention of Accidents (RoSPA): RoSPA offers advice, training, and resources to help improve health and safety standards.
          • Safety Services Providers: There are a variety of private companies and service providers that offer external health and safety training, audits, and consultancy services.

          Industry Publications and Networks:

            • Publications and Journals: Subscribing to industry-specific publications can keep you informed about the latest developments in health and safety standards and practices.
            • Professional Networks and Forums: Participating in professional networks such as LinkedIn groups or attending industry conferences can facilitate the sharing of best practices and provide support through peer interactions.

            Digital Resources:

              • Webinars and Online Courses: There are numerous online platforms offering webinars and courses on health and safety topics. These can be convenient for fitting additional learning around your work schedule.
              • Apps and E-Learning Modules: Several apps and e-learning platforms offer interactive learning experiences tailored to health and safety in care settings.

              Example answers for Care Certificate Standard Activity 13.1e

              Here are some example answers that a care worker might provide when explaining how to access additional support and information relating to health and safety:

              Using Internal Resources:

                • “When I need more information about health and safety practices, I usually start by referring to our organisation’s health and safety policy. This document is available on our internal intranet, and it covers everything from fire safety procedures to incident reporting protocols. If I’m uncertain about something specific, I’ll ask my line manager or our designated health and safety officer for clarification. They are always willing to help and can provide detailed guidance.”

                Consulting the Health and Safety Executive (HSE):

                  • “If I’m dealing with a particular health and safety issue that I can’t resolve internally, I often check the Health and Safety Executive (HSE) website. The HSE provides comprehensive guidelines and resources on a wide range of topics, from hazardous substances to workplace ergonomics. They also have a helpline and email support if I need more specific advice.”

                  Attending Training Sessions:

                    • “Our care home organises regular mandatory training sessions on health and safety topics, such as manual handling and infection control. These sessions are invaluable because they provide up-to-date information and practical skills to ensure we are working safely. I also take advantage of any additional courses the company offers, especially if they cover areas I’m less familiar with.”

                    Utilising Local Authority Resources:

                      • “For environmental health concerns, such as food safety in our kitchen, I sometimes contact the local environmental health department. They can offer expert advice and support, ensuring that we maintain high standards of hygiene and safety.”

                      Staying Informed Through Professional Networks:

                        • “I’m part of a few professional care worker networks and forums online. These platforms are excellent for sharing experiences and solutions with colleagues from other organisations. Sometimes, the best advice comes from others who have faced similar challenges.”

                        Accessing Digital Learning Platforms:

                          • “I find online courses and webinars to be very helpful for learning more about health and safety. Websites like Skills for Care offer modules on various health and safety subjects, which I can complete at my own pace. It’s a flexible way to stay informed and keep my skills current.”

                          These example answers demonstrate a proactive approach to seeking and utilising various resources for health and safety information and support, reflecting a thorough understanding and commitment to maintaining a safe working environment in the care sector.


                          In summary, effectively accessing additional support and information relating to health and safety involves a combination of internal organisational resources, external regulatory bodies, professional development opportunities, and staying informed through industry channels.

                          Always ensure that you are proactive in seeking this information and support to maintain a safe working environment for both yourself and those in your care.

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