1.2 Explain why it is important to work in a way that embeds person-centred values

1.2 Explain why it is important to work in a way that embeds person-centred values

Implement Person-Centred Approaches in Care Settings Answers

Care Learning

6 mins READ

This guide will help you answer The RQF Level 2 Diploma in Care Unit 1.2 Explain why it is important to work in a way that embeds person-centred values.

Working in a way that embeds person-centred values is fundamental in health and social care settings. These values ensure that every individual’s needs, preferences, and choices are respected and prioritised.

This approach enhances the quality of care, promotes dignity, and supports individuals in leading fulfilling lives. Understanding why it is crucial to embed person-centred values can transform both care practices and outcomes.

What Are Person-Centred Values?

Person-centred values refer to principles that place the individual receiving care at the centre of the decision-making process. Key person-centred values include:

  • Dignity: Respecting an individual’s worth.
  • Respect: Honouring a person’s preferences and choices.
  • Independence: Supporting individuals to do things for themselves where possible.
  • Partnership: Collaborating with the individual and, where appropriate, their family or carers.
  • Individuality: Recognising and valuing differences.

Promoting Individual Dignity

Embedding person-centred values helps to preserve the dignity of those receiving care. When carers respect privacy, acknowledge personal histories, and are sensitive to individual needs, they foster an environment where individuals feel valued. Dignified care minimises distress and discomfort and maximises the sense of self-worth and confidence in the care recipient.

Enhancing Quality of Life

Individuals thrive when carers focus on personal preferences and strengths. This approach not only addresses basic needs but also promotes emotional and psychological well-being, lifestyle satisfaction, and personal interests. Engaging individuals in activities they enjoy or supporting them in achieving personal goals significantly enhances their overall quality of life.

Supporting Independence

Person-centred care encourages individuals to be as independent as possible. Carers who support individuals in making choices and doing tasks for themselves foster a sense of empowerment.

This approach builds confidence and helps individuals retain skills, reducing feelings of helplessness and dependency.

Building Trusting Relationships

Adopting person-centred values establishes trust between carers and care recipients. Trust is fundamental for effective care. When individuals feel that their carers listen to and respect their needs, they are more likely to be open and cooperative.

This mutual respect and understanding pave the way for stronger, more positive relationships.

Providing Tailored Care

Each person has unique needs and preferences. Person-centred care means tailoring support to fit each individual rather than offering a one-size-fits-all solution.

This tailored approach ensures that care plans accurately reflect and meet the specific requirements and wishes of the individual, leading to better outcomes.

Encouraging Collaboration and Inclusion

Person-centred care involves working in partnership with the individual receiving care and, where relevant, their family or carers. Such collaboration ensures that care plans are comprehensive and take into account the insights and inputs of those who know the individual best.

Inclusion fosters a holistic approach to care, addressing all aspects of the individual’s life.

Promoting Rights and Autonomy

Respect for individuals’ rights and autonomy is a cornerstone of person-centred care. Carers who understand and implement these values empower individuals to make informed decisions about their own lives.

This approach respects personal choices and recognises the right of individuals to dictate their care and lifestyle, enhancing their sense of control and satisfaction.

Ensuring Effective Communication

Effective communication is vital in embedding person-centred values. Carers must listen actively and respond to the concerns and preferences of the individuals they support.

Clear, respectful communication helps prevent misunderstandings and ensures that care is aligned with the individual’s wishes.

Meeting Regulatory Standards

Embedding person-centred values is also aligned with regulatory standards in the UK, such as those set by the Care Quality Commission (CQC). Carers are required to deliver care that is person-centred, ensuring they meet legal and ethical obligations.

This compliance helps maintain high standards in care provision and protects the welfare of individuals.

Impact on Carers

When carers work in a person-centred way, they often experience greater job satisfaction. Seeing the positive impact on the individuals they support can be deeply rewarding.

This approach encourages a more reflective and empathetic practice, enhancing carers’ professional development and skills.

Challenges and Solutions

While embedding person-centred values can sometimes be challenging—due to time constraints, staffing issues, or complex needs—it is important to prioritise this approach.

Effective training, supportive management, and a culture that promotes person-centred care can mitigate these challenges.

Strategies like personalised care plans, regular feedback, and continuous professional development ensure that person-centred values are consistently applied.

Example answers for unit 1.2 Explain why it is important to work in a way that embeds person-centred values

Below, are example answers that a care worker might use to demonstrate their understanding and implementation of person-centred values in everyday practice. These examples address Unit 1.2: “Explain why it is important to work in a way that embeds person-centred values.”

Example Answer 1

Promoting Individual Dignity

In my role, I always ensure that I respect each person’s dignity. For instance, when assisting a client with personal care, I make sure to knock on the door before entering and ask for permission to proceed. I use a warm, friendly tone and ensure that the individual feels comfortable and respected throughout the process. This approach helps them maintain a sense of personal dignity and respect.

Example Answer 2

Enhancing Quality of Life

One of my clients, Mrs. Thompson, loves gardening. By incorporating her interest into her care plan, I help her spend time in the garden daily. This not only makes her happy but also gives her a sense of purpose and activity. Through these activities, I notice that her overall mood and quality of life have improved significantly.

Example Answer 3

Supporting Independence

I always encourage clients to do as much for themselves as possible. For example, when assisting Mr. Brown with his meals, I cut the food into manageable pieces and then allow him to feed himself. Although it takes longer, this small effort supports his independence and maintains his hand-eye coordination. He always feels proud after finishing his meal by himself.

Example Answer 4

Building Trusting Relationships

A key part of my role is building trusting relationships. I had a client, Sarah, who initially felt very anxious about receiving care. I took the time to listen to her concerns, reassuring her that her preferences mattered. Gradually, she began to trust me more, opening up about her likes and dislikes. As a result, her cooperation and well-being improved markedly.

Example Answer 5

Providing Tailored Care

I work with individuals who have diverse needs and preferences. For instance, one of my clients, John, prefers to have his meals at non-standard times due to his unique health needs. I adjusted his care plan to accommodate his meal schedule, ensuring he eats when he feels most comfortable. This tailored approach helps him remain nourished and satisfied without compromising his health.

Example Answer 6

Encouraging Collaboration and Inclusion

Collaboration with family members and other caregivers is vital. For example, I worked with a client whose family wanted to be involved in her care. We held regular meetings to discuss her care plan, ensuring everyone was on the same page. This collaborative approach ensured comprehensive and continuous care, providing her with the support she needed while valuing her family’s input.

Example Answer 7

Promoting Rights and Autonomy

I believe in empowering clients to make their own decisions. For instance, I supported Emily, a client who wanted to choose her own daily activities. We discussed her preferences each morning, and I ensured she had a variety of options from which to choose. This respect for her autonomy made her feel more in control of her life, significantly boosting her morale.

Example Answer 8

Ensuring Effective Communication

Clear communication is essential. When working with Mr. Smith, who has a hearing impairment, I always speak slowly and clearly, making sure he understands each part of his care plan. I also use visual aids when necessary to help explain things better. This approach ensures that he feels informed and involved in his own care.

Example Answer 9

Meeting Regulatory Standards

By adhering to person-centred values, I also comply with regulatory standards set by the Care Quality Commission (CQC). For example, during my last review, I demonstrated how I personalise care plans for each client, showing that they reflect individual needs and preferences. This practice not only meets regulatory requirements but also ensures high-quality care.

Example Answer 10

Impact on Carers

Working in a person-centred way has positively impacted my job satisfaction. Seeing the positive changes in individuals’ lives due to my tailored care approach gives me immense fulfilment. For instance, when a client expresses gratitude for understanding their unique needs, it reinforces the importance of my role and motivates me to continue delivering high-quality care.

These example answers showcase a care worker’s understanding and application of person-centred values in various aspects of care. By embedding these values into their daily practices, care workers can significantly improve the quality of life and well-being of the individuals they support.


Working in a way that embeds person-centred values is essential in health and social care. It respects and values individuals, enhances quality of life, and supports independence. It also builds trust, provides tailored care, encourages collaboration, promotes rights and autonomy, ensures effective communication, meets regulatory standards, and impacts carers positively.

Despite challenges, the benefits of person-centred care are profound and fundamental to delivering high-quality support.

By embedding these values into everyday practice, carers can significantly improve the lives of those they support, fostering an environment of respect, empowerment, and dignity.

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