1.4 Explain how using an individual’s care plan contributes to working in a person-centred way

1.4 Explain how using an individual’s care plan contributes to working in a person-centred way

Implement Person-Centred Approaches in Care Settings Answers

Care Learning

6 mins READ

This guide will help you answer The RQF Level 2 Diploma in Care Unit 1.4 Explain how using an individual’s care plan contributes to working in a person-centred way.

Working in a person-centred way is essential in health and social care. It means putting the individual at the centre of their care. A crucial part of this approach is the use of an individual’s care plan.

In this unit, we will explain how using a care plan helps in working in a person-centred way. This will be useful for anyone completing the RQF Level 2 Diploma in Care.

Understanding Person-Centred Care

What is Person-Centred Care?

Person-centred care means treating individuals with respect and valuing their preferences. It involves understanding their needs, wishes, and values. The goal is to make sure that care is tailored to the individual’s unique circumstances and not just a one-size-fits-all solution.

Why Focus on Person-Centred Care?

Focusing on person-centred care improves the quality of life for individuals. It encourages independence and empowers them to make choices about their care. This approach also builds trust between the caregiver and the individual, creating a better working relationship.

The Role of a Care Plan

What is a Care Plan?

A care plan is a document that outlines the care and support an individual needs. It includes information about their health conditions, personal preferences, and goals. A care plan is usually created with input from the individual, their family, and healthcare professionals.

Key Components of a Care Plan

A comprehensive care plan includes several key components:

  • Personal Information: Details such as name, age, and contact information.
  • Health Conditions: Information about medical conditions and treatments.
  • Care Needs: Specific support and assistance required.
  • Preferences: Likes, dislikes, and cultural or religious needs.
  • Goals: Short-term and long-term aspirations.
  • Emergency Contacts: Information on who to contact in case of an emergency.

How Care Plans Promote Person-Centred Care

Tailoring Care to Individual Needs

A care plan ensures that care is tailored to the individual’s specific needs. By detailing personal preferences and health conditions, it enables caregivers to provide support that aligns with the individual’s unique situation. This personalisation is at the core of person-centred care.

Ensuring Consistency and Continuity

Using a care plan helps maintain consistency in care. Different caregivers can refer to the care plan to understand an individual’s needs and preferences. This reduces the risk of mistakes and ensures that care remains consistent, even when different people are providing it.

Encouraging Active Participation

A care plan encourages individuals to take an active role in their care. When creating or updating the plan, they can voice their preferences and make choices about their care. This participation fosters a sense of ownership and empowerment, which is essential in person-centred care.

Facilitating Communication

A care plan serves as a communication tool between the individual, their family, and healthcare professionals. It provides a central reference point that everyone can access. This helps to ensure that everyone involved in the individual’s care is on the same page, which reduces misunderstandings and improves coordination.

Supporting Holistic Care

Holistic care means looking at the individual as a whole, considering their physical, emotional, social, and spiritual needs. A care plan supports this by including various aspects of an individual’s life. This comprehensive approach ensures that care meets all of their needs, not just medical ones.

Practical Steps to Use Care Plans Effectively

Involving the Individual

Always involve the individual in developing and updating the care plan. Ask for their input and respect their preferences. This involvement is crucial for working in a person-centred way.

Regular Reviews and Updates

A care plan is not a static document. Regularly review and update it to reflect any changes in the individual’s needs or preferences. This ensures that care remains relevant and effective.

Training and Support

Provide training and support to caregivers to help them understand and use care plans effectively. Make sure they know how to access the care plan and interpret the information accurately.

Monitoring and Feedback

Monitor the implementation of the care plan and gather feedback from the individual. This helps identify any issues and make necessary adjustments to improve care.

Case Study: Practical Example


Maria is an 80-year-old woman living in a care home. She has dementia and mobility issues. Her care plan includes details about her medical condition, daily routine, and preferences.


  1. Personalised Routine: Maria prefers to have breakfast at 8 AM and enjoys reading the newspaper afterward. Her care plan details this routine, ensuring that caregivers follow it.
  2. Medical Needs: The care plan includes information about Maria’s medications and the specific times she needs to take them. This ensures that she receives her medication correctly.
  3. Emotional Support: Maria feels anxious in the evenings. Her care plan advises caregivers to spend extra time with her during this period, providing reassurance and comfort.


By following Maria’s care plan, caregivers can provide support that aligns with her needs and preferences. This consistency improves Maria’s quality of life and ensures that her care is person-centred.

Example answers for Unit 1.4 Explain how using an individual’s care plan contributes to working in a person-centred way

Below are example answers a care worker might give for Unit 1.4: “Explain how using an individual’s care plan contributes to working in a person-centred way”.

Example Answer 1

Understanding the Individual’s Needs:

Using an individual’s care plan helps me understand each person’s unique needs and preferences. For example, one of the individuals I care for, Mr. Smith, has specific dietary requirements due to diabetes. His care plan includes instructions on what foods he can and cannot eat. By following his care plan, I ensure that his meals align with his health needs, respecting his personal preferences and medical requirements. This ensures that I am providing care that is tailored specifically to him, rather than using a standard approach.

Example Answer 2

Ensuring Consistency:

The care plan helps all team members provide consistent care. For instance, Mrs. Jones prefers to take her medication with a glass of warm milk instead of water. This preference is documented in her care plan. All caregivers are aware of this and follow this practice, ensuring that Mrs. Jones receives her medication in a way that she is comfortable with. Consistency in care is crucial, and the care plan helps us maintain that, even when different caregivers are attending to her.

Example Answer 3

Encouraging Active Participation:

The care plan encourages individuals to participate in their own care planning. For example, during the creation of Mr. Brown’s care plan, he expressed a desire to continue his hobby of gardening. We included regular gardening time in his plan and also arranged for necessary support tools and safety measures. This involvement makes Mr. Brown feel valued and respected, aligning with the principles of person-centred care by ensuring that his personal hobbies and preferences are integrated into his daily routine.

Example Answer 4

Facilitating Communication:

A care plan serves as an effective communication tool between the individual, their family, and healthcare professionals. For instance, Mrs. Taylor’s care plan includes her preference for minimal noise activities in the afternoon due to her sensitivity to sound. This information is crucial and is shared with all care providers and family members. By following her care plan, everyone involved is on the same page, thereby reducing any potential stress for Mrs. Taylor and ensuring her environment remains conducive to her well-being.

Example Answer 5

Supporting Holistic Care:

The care plan helps in providing holistic care, which considers not just medical needs but emotional, social, and spiritual needs as well. For example, Mr. Ahmed’s care plan includes not only his medication schedule and physical therapies but also his cultural and religious practices. He prays five times a day, and his care plan ensures that he has the privacy and necessary assistance to do so. This holistic approach ensures that all aspects of his life are considered, making the care more comprehensive and person-centred.

Example Answer 6

Monitoring and Feedback:

By using a care plan, I can better monitor and solicit feedback on the individual’s care. For example, after following Ms. Green’s care plan for a month, I noticed she seemed less interested in activities she once enjoyed. We reviewed her care plan and included new activities she expressed interest in. This adjustment, based on feedback and observation, ensures that her care remains dynamic and responsive to her changing needs, a core aspect of person-centred care.

Example Answer 7

Emergency Preparedness:

Care plans include vital information for emergencies, contributing to person-centred care by ensuring quick and appropriate responses. For example, Mr. White has a severe allergy to peanuts, clearly documented in his care plan along with steps to take in case of exposure. This detailed information ensures that all caregivers are aware and prepared, ensuring Mr. White feels safe and secure.

These example answers show practical applications of how care plans help in delivering person-centred care. They reflect a commitment to understanding, respecting, and supporting the unique needs and preferences of each individual.


Using an individual’s care plan is fundamental in working in a person-centred way. It ensures that care is tailored to the individual’s needs, preferences, and goals. A care plan promotes consistency, encourages active participation, facilitates communication, and supports holistic care.

For caregivers, understanding and effectively using care plans is essential. It helps them provide the best possible care and improves the overall quality of life for the individuals they support. As you work towards your RQF Level 2 Diploma in Care, remember that embracing person-centred care is not just a requirement – it’s a commitment to making a real difference in people’s lives.

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