Unit 435 Mentoring in Social Care

1. Understand own role and responsibilities in relation to mentoring in social care

• 1.1 Compare models for mentoring
• 1.2 Explain the role of a mentor in social care
• 1.3 Analyse the skills and qualities required for a mentoring role
• 1.4 Analyse how own values, behaviours, attitudes and emotional awareness can impact on a mentoring role
• 1.5 Explain why in a mentoring relationship it is important to establish: a. ground rules for engagement b. boundaries c. responsibilities and autonomy of mentee
• 1.6 Explain the importance of working to ethical and professional standards
• 1.7 Discuss sources of support to deal with issues which are outside of own expertise and authority

2. Understand the use of mentoring in a social care setting

• 2.1 Explain legal and organisational requirements relating to: a. data protection b. privacy c. confidentiality d. safeguarding and disclosure
• 2.2 Analyse the benefits of mentoring to the organisation
• 2.3 Analyse impacts of mentoring on the learning and development of the mentee

3. Understand techniques for establishing a mentoring relationship

• 3.1 Compare techniques for mentoring
• 3.2 Analyse communication techniques used in mentoring relationships
• 3.3 Examine the role of confidentiality in maintaining mentoring relationships

4. Be able to agree goals and outcomes in partnership with the mentee

• 4.1 Establish a mentoring agreement with a mentee to include: a. ground rules for engagement b. boundaries c. responsibilities and autonomy of mentee
• 4.2 Agree goals and outcomes with a mentee
• 4.3 Agree processes for recording interactions and progress to support information sharing

5. Be able to mentor in social care

• 5.1 Plan activities for mentoring based on identified goals and outcomes
• 5.2 Use mentoring techniques in order to maintain a working relationship with the mentee
• 5.3 Use communication techniques that develop the mentoring relationship
• 5.4 Provide constructive feedback to mentee

6. Be able to review the progress and achievements of a mentee in partnership with them

• 6.1 Review progress with mentees in a way that places the responsibility on the mentee to clarify their own goals and facilitate their achievement
• 6.2 Review strategies for motivating mentees
• 6.3 Agree ongoing mentoring support to take place following review
• 6.4 Use reflective feedback from mentees to evaluate own mentoring practice to identify areas for development.