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Communication & Information Management in Adult Care
Explore the qualification overview, unit links and individual study guides.
Units and answersBrowse 5 unit links
1. Understand models of communication
- 1.1 Theoretical models of communication and their relevance to practice
- 1.2 Workplace models and methods of communication and their importance
- 1.3 Reasons for applying different systems of communication
- 1.4 Ways in which communication underpins effective service operation
- 1.5 The written word versus the spoken word
2. Develop communication systems and practises which support positive outcomes
Show 4 other listed units or outcomes
- 2.1 Monitor and evaluate efficiency of internal and external communication systems and practises
- 2.2 Recommend and implement improvements to communication systems and practises
- 2.3 Create supportive environments to promote effective communication
- 2.4 Evaluate benchmarking techniques used for effective communication and reviewing purposes
3. Implement systems for effective information management
Show 3 other listed units or outcomes
- 3.1 Implement effective information management systems meeting all legal and ethical requirements
- 3.2 Lead practice to address legal and ethical conflicts that arise between maintaining confidentiality and information sharing
- 3.3 Implement systems to monitor and review accuracy and reliability of information
4. Support others with effective communication strategies
Show 2 other listed units or outcomes
- 4.1 Establish effective monitoring systems for communication within services
- 4.2 Evaluate monitoring systems for communication
