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Unit 01: Information, advice or guidance in practice
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Units and answersBrowse 6 unit links
1. Understand the distinction between information, advice and guidance
- 1.1. Describe differences between information, advice and guidance
- 1.2. Describe information, advice and guidance provision in own organisation
2. Understand ways of meeting information, advice or guidance requirements of clients
- 2.1. Identify the information, advice or guidance requirements of a range of individual clients
- 2.2. Describe ways of meeting the identified requirements of a range of individual clients
- 2.3. Describe ways in which clients can be supported to undertake further action
3. Understand the boundaries of own role in meeting information, advice or guidance requirements of clients
Show 3 other listed units or outcomes
- 3.2. Give examples of a range of potential agencies for referral or signposting
- 3.3. Describe how to refer or signpost individual clients to other agencies
- 3.4. Describe how to monitor and evaluate client referrals to other agencies
4. Understand the purpose of accurate record-keeping to fulfil good practice guidelines
Show 2 other listed units or outcomes
- 4.1. Describe how client records are kept within own organisation
- 4.2. Describe the purpose of accurate record-keeping to fulfil good practice guidelines
