AN 65: Support individuals who are distressed

Explore the qualification overview, unit links and individual study guides.

Units and answersBrowse 6 unit links

1. Understand causes and effects of distress on individuals

2. Understand potential impacts on own well-being when supporting an individual who is distressed

3. Be able to prepare to support individuals who are experiencing distress

Show 2 other listed units or outcomes
  • 3.2 Recognise signs of distress that indicate the need for specialist intervention
  • 3.3 Describe how to access specialist intervention

4. Be able to support individuals who are experiencing distress

Show 4 other listed units or outcomes
  • 4.1 Communicate empathy and reassurance in a way that is sensitive to the personal beliefs and preferences of the individual
  • 4.2 Work in ways to alleviate immediate distress
  • 4.3 Respond to the individual’s reactions
  • 4.4 Involve others when supporting an individual who is distressed

5. Be able to support individuals to manage distress

Show 4 other listed units or outcomes
  • 5.1 Encourage the individual to express thoughts and feelings
  • 5.2 Work with the individual and others to identify triggers for distress
  • 5.3 Work with an individual and others to manage triggers or alleviate causes of distress
  • 5.4 Encourage the individual to review ways of coping with distress

6. Be able to record and report on an individual’s distress

Show 2 other listed units or outcomes
  • 6.1 Maintain records relating to the individual’s distress and the support provided
  • 6.2 Report on periods of distress in line with agreed ways of working