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DHCS 16 Service improvement within the health sector
Explore the qualification overview, unit links and individual study guides.
Units and answersBrowse 4 unit links
1. Be able to evaluate own work and that of others to identify improvements
Show 2 other listed units or outcomes
- 1.2 Obtain feedback and use to identify potential service improvements
- 1.3 Review the policies and strategies for service improvements
2. Understand how to make constructive suggestions about how services can be improved
- 2.1 Explain key issues related to potential improvements
- 2.2 Explain why service improvements are required
- 2.3 Explain how service improvements could be implemented
3. Understand how to discuss and agree improvements with others
Show 3 other listed units or outcomes
- 3.1 Identify those who may be involved in agreeing service improvements
- 3.2 Explain the importance of agreeing changes with others
- 3.3 Explain how working with others can support service improvements
4. Understand how to make agreed improvements to own work and how to support others to make changes
Show 2 other listed units or outcomes
- 4.1 Evaluate strategies for making changes effective within own work role
- 4.2 Explain how to support others in implementing changes
